Service Engineer

IBA is looking for a Service Engineer to install, operate and maintain our cutting-edge Proton Therapy System (PTS). As a hands-on Engineer, you'll troubleshoot issues, perform routine and corrective maintenance, support hardware/software testing, and contribute to system upgrades and inspections.

Requirements

• Install and maintain the PTS during all phases of deployment including QA, EHS, development, testing, validation and clinical support.
• Troubleshoot electrical, mechanical, and software issues.
• Propose improvements relating to equipment reliability, install ability and operability, in collaboration with R&D.
• Perform preventative and corrective maintenance, upgrades, and inspections.
• Communicate system status to leadership and internal teams.
• Support hardware/software testing and clinical operations.
• Maintain records in line with QA and FDA standards.
• Participate in all phases of system testing (unit, integration, validation).
• Mentor and provide support to new team members and/or subcontractors.
• Train customers to use equipment and/or system in a safe and efficient manner.

Benefits

• Life & AD&D Insurance (1x annual salary)
• Short/Long-Term Disability (80% / 60% of pay)
• Medical, Dental, Vision premium subsidies
• Health Savings Accounts / Health Reimbursement Accounts contributions
• Wellness incentives (up to $500/year)
• 401(k) match (up to 4%)
• 10 weeks full paid Parental Leave
• Paid time off: 7 personal + 10 PTO days (first year)
• Tuition reimbursement & development support
• Emergency travel & employee assistance
• Voluntary Life Insurance
• Pre-paid Legal
• Flexible Spending Accounts