Customer Services Specialist - International

Role Overview

We are looking for a Customer Services Specialist to interact with customers, provide information, and resolve issues in a fast-paced environment. The ideal candidate will have a collaborative mindset, excellent communication skills, and a customer service focus.

What You Will Do

You will interact with customers, process information, and resolve issues in a timely and efficient manner. You will also collaborate with customers to strengthen service competitiveness and ensure a positive customer experience.

Why It Might Be a Fit

This job requires a savvy communicator who can settle in a fast-paced environment. You will have a chance to grow in a collaborative environment and experience the world of CX.

Requirements

• O Levels/Matric or above
• Excellent English Written and Verbal Communication
• American or neutral accent
• Proficiency with MS Office (Particularly MS Excel and MS Word)
• Must be alteast 18 Years old and hold valid CNIC

Benefits

• Medical Insurance & OPD
• Provident Fund with investment options
• Leave Encashment
• Annual leaves
• On job training
• Two days off in a week
• Ergonomic furniture and infrastructure
• Referral Rewards
• Annual Increment
• Conveyance facility
• Loan facility
• Employee Appreciation programs