Technical Assistance Center Representative

Provide technical and functional support for the Interactive Brokers Trader Workstation, assist customers with software product inquiries, and act as a liaison between internal teams and customers to resolve technical issues.

Requirements

• 2 years of experience in Windows/Mac software and hardware support
• Networking and general technical knowledge
• Java familiarity

Benefits

• Competitive salary package
• Performance based annual bonus
• Group Medical & Life Insurance
• Modern offices with free amenities
• Monthly food card
• Hardship/shift allowance
• Attractive employee referral bonus
• Frequent company sponsored team building events