Senior IT Support Engineer

ICAP Outsourcing Solutions seeks a Senior IT Support Engineer to join its IT Helpdesk team, providing 1st and 2nd level IT support, ensuring system reliability and security.

Requirements

• Degree in Computer Science, IT, or related field (or equivalent experience)
• Minimum 5 years’ experience in IT Support / Helpdesk / Desktop Support roles
• Hands-on experience with Windows 11 and Active Directory
• Good understanding of networking fundamentals and mobile devices
• Strong problem-solving, communication, and organizational skills
• Team-oriented mindset with a proactive attitude
• Good command of English

Benefits

• Salary aligned with experience and seniority
• Hybrid working model
• Private medical insurance
• Career development opportunities within a fast-growing organization
• A supportive environment that values balance and long-term collaboration