Client Delivery Specialist - Assistant Vice President

Client Delivery Specialist - Assistant Vice President role oversees a team of client-facing reporting analysts and associates, responsible for coaching team members, overseeing special projects, and ensuring high-quality service to clients.

Requirements

• Lead a team and work with Senior Management to prioritize individual and communal work
• Analyze and explain portfolio performance results
• Conduct account level reconciliation, including research and resolution of all breaks, cancels, and corrects
• Develop and strengthen client relationships through client on-boarding, client account setup and training, day-to-day support, and issue management
• Establish operational effectiveness through the development and adoption of policies, procedures, and controls

Benefits

• Comprehensive benefits package
• Employer matched retirement plan
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)