Buyer / Operations

ICE Consulting is seeking a motivated and organized Buyer / Operations professional to manage procurement processes, vendor relationships, and ensure smooth operational workflows within the company.

Requirements

• Source and procure computer hardware and software solutions by preparing and presenting multiple quotes for clients.
• Engage with clients to discuss quotes, gather feedback, and follow up on approvals.
• Manage and maintain hardware and software warranties, support agreements, and licensing for clients.
• Place orders for hardware and software once approved by clients, ensuring timeliness and accuracy.
• Develop and strengthen relationships with vendors to ensure competitive pricing and quality service.
• Track all orders and provide clients with estimated delivery dates (ETAs).
• Communicate regularly with clients to update them on their order status and address any inquiries.
• Oversee office inventory levels and order necessary supplies and equipment.
• Document and organize hardware and software warranties and licenses effectively.
• Manage multiple tasks and priorities to ensure timely completion of quotes, orders, and service requests.
• Support the assignment and tracking of service requests (tickets) to ensure prompt resolutions.
• Assist in scheduling resources and maintaining comprehensive documentation for procurement activities.

Benefits

• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance
• Generous Paid Time Off