ICE is a leading managed IT solution provider specializing in full-range, vendor-independent managed IT services to small and mid enterprises for over 24 years. 97% CSAT (Client Satisfaction Score) with over 5,000.00 client reviews, customer service is front and center at ICE. Our objective is to be Trusted IT Partner for our clients. We specialize in Cybersecurity and provide 24x7x365 security detection and response services. We are also SOC 2 compliant.
Open Positions
User Support & Junior Systems Administrator
4+ years of experience, Bachelor's degree, proficiency in Windows and Apple operating systems
Senior Network Engineer
Bachelor's degree in Computer Science or Computer Engineering, with extensive experience in network engineering and management
Buyer / Operations
Bachelor's degree, 5 years of experience in a customer support or purchasing role, proficiency in Microsoft Office Suite
Security Operations Center (SOC) Engineer
2-5 years of experience in IT related discipline, bachelor's degree required, deep technical knowledge of system security and SIEM implementation experience
Service Desk Manager
Minimum 5 years of Tier II end-user support experience, with at least 3 years in a managerial or supervisory role, and a Bachelor’s degree in Computer Science, Information Technology, or related field
User Support & Junior Systems Administrator
4+ years of experience, Bachelor's degree, Proficiency in Windows and Apple operating systems
Technical Project Manager (IT Infrastructure)
Minimum 5 years of project management experience and proficiency in MS Office Suite, including Project, Visio, Excel, PowerPoint, and Outlook
NOC Engineer
3+ years of experience in systems administration, strong analytical and problem-solving skills, and excellent communication skills
Helpdesk Support Specialist/Junior Systems Administrator
4+ years of experience, Bachelor's degree in Computer Science, proficiency in Windows and Apple systems, and experience with Windows Server, MDM, and security software
Penetration Tester
Hands-on experience in Active Directory security assessments and penetration testing, Strong knowledge of network penetration testing methodologies, Experience in web application security testing (OWASP Top 10)
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