User Support & Junior Systems Administrator
ICE ConsultingSeattle, Washington, United States
Posted March 13, 2026
Full Time
About the Company
ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises.
Job Description
We are seeking a User Support & Junior Systems Administrator to provide technical support and administration for our diverse client base.
Requirements
- 4+ years of hands-on experience in user support and systems administration
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Proficiency in Windows and Apple operating systems
- Working knowledge of server systems, particularly Windows Server (2008/2012)
- Experience with cloud services such as Office 365 and Google Workspace
- Familiarity with MDM solutions and security protocols
- Excellent troubleshooting skills and ability to work under pressure
- Strong communication skills and a customer service-oriented mindset
- Ability to adapt to rapidly changing technology and business needs
Benefits
- 401(k) with company match
- Company Paid Holidays
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources