The Lead Program Specialist is responsible for leading utility-sponsored beneficial electrification and EV programs across residential, public, commercial, and industrial sectors. This position requires strategic oversight of program design and delivery, client engagement, and technical leadership to achieve measurable energy impacts and promote equitable access to clean energy solutions.
Requirements
- Bachelor's degree in Energy, Environmental Science, Engineering, Business, Finance or a related discipline
- 8+ years of experience in energy efficiency, clean energy program management, electrification, or consulting for utilities or public agencies and/or related experience
- Act as the primary liaison with clients, managing day-to-day operations, outreach activities, and overall program performance
- Oversee the design, implementation, and continuous improvement of electrification programs
- Administer program budgets, including forecasting, invoicing, and reporting, to maintain alignment with contractual deliverables and KPIs and make necessary adjustments to ensure goals are achieved
- Identify challenges or issues early and develop or obtain solutions, ensuring continual operational improvements and excellence
- Ensure customer and stakeholder escalations are resolved agreeably and quickly to ensure high program satisfaction ratings
- Direct internal teams and subcontractors to execute strategies across multiple customer segments
- Develop and sustain relationships with stakeholders such as local governments, contractors, trade allies, and community organizations
- Coordinate marketing, quality assurance/quality control, recruitment, and training initiatives to drive customer acquisition and program participation
- Monitor market trends and emerging technologies to guide program enhancements and innovation
- Manage program launches and transitions, ensuring adherence to standardized processes and best practices
- Represent programs in client meetings, industry conferences, and community forums
- Provide technical guidance, training, and leadership to internal staff and external partners
- Lead and participate in business development and strategic growth activities
Benefits
- Flexible workplace arrangements
- Work-life balance
- Donation matching
- Volunteer opportunities
- Tuition reimbursement
- Access to professional development resources
- 401k matching
- Employee Stock Purchase Plan
