Account Manager, Communities_Eastern USA

ID.me is a high-growth enterprise software company that simplifies how people prove and share their identity online. The company empowers people to control their data through a portable and trusted login, which means they don’t need to create a new password when visiting sites that have the ID.me button. ID.me’s digital identity network has over 117 million registered members, and is used by fourteen federal agencies, agencies in 30 states and over 600 corporations for secure identity proofing and verification.

Requirements

• 5+ years of experience in a quota-carrying account management, customer success, or "hunter" sales role
• Deep knowledge of e-commerce, MarTech, and performance marketing personas and budgets
• A year-over-year track record of achieving quota, hitting retention targets, and being recognized as a top performer
• Ability to navigate complex retail organizations and holding companies, maintaining account stability during executive transitions
• Skilled at looking at a massive internet retailer and mapping out a multi-year growth plan to capture every available brand and subsidiary

Benefits

• Comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
• Basic and voluntary life and AD&D insurance
• 401(k) with company match
• Parental leave
• Ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays
• Short and long-term disability insurance
• Accident and critical illness insurance
• Referral bonus policy
• Employee assistance program
• Pet insurance
• Travel assistant program
• Wellbeing and childcare discounts
• Benefit advocates
• Learning and development benefit