Account Manager, SLED (CENTRAL OR WESTERN USA)

The Account Manager, SLED (CENTRAL OR WESTERN USA) is a senior-level, quota-carrying position responsible for the health, retention, and aggressive expansion of our most critical State, Local, and Education accounts. The candidate must be located in either the CST or PST time zone to be considered for this role.

Requirements

• 7-15 years of experience in Public Sector account management or sales
• Proven track record of managing multi-million dollar SLED portfolios
• Consistent history of hitting both retention targets and expansion/new business quotas
• Expert-level knowledge of how to utilize existing contract vehicles (NASPO, GSA, state-specific term contracts) to bypass traditional RFP hurdles for expansion sales
• Ability to navigate the "revolving door" of government leadership and maintain account stability during administration changes
• Skilled at looking at a massive state agency and mapping out a 3-year growth plan to capture every available sub-department
• Experience working closely with Customer Success, Support, and Professional Services to ensure the customer is "healthy" enough to buy more
• Comfortable in a high-growth environment; self-starter who doesn't wait for a lead to land in their lap
• Experience identifying business issues, understanding the impact it has, and designing solutions that align with product offerings and company objectives

Benefits

• Comprehensive medical, dental, vision, health savings account
• Flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts)
• Basic and voluntary life and AD&D insurance
• 401(k) with company match
• Parental leave
• Unlimited paid time off subject to the terms and conditions of the PTO policy
• 8 company wide holidays
• Short and long-term disability insurance
• Accident and critical illness insurance
• Referral bonus policy
• Employee assistance program
• Pet insurance
• Travel assistant program
• Wellbeing and childcare discounts
• Benefit advocates
• Learning and development benefit