Loan Counseling Assistant

We are seeking a dedicated and compassionate Loan Counseling Assistant to join our Loan Servicing team. In this role, you will support Loan Counselors and work closely with borrowers who are past due on their mortgage payments. You will play a key role in reviewing loan assistance applications, ensuring completeness, and helping borrowers move toward solutions that allow them to remain in their homes.

Requirements

• High school diploma or equivalent required; additional education preferred
• 1–3 years of experience in loan servicing, collections, or related field preferred
• Strong communication skills, both written and verbal
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong analytical skills and ability to handle confidential information professionally

Benefits

• No data provided