Field Support Representative, Diagnostic Imaging Baltimore MD, Washington DC
IDEXXBaltimore, Maryland, United States • Washington, District of Columbia, United States • Maryland, United States
Posted April 6, 2026
54000 - 60000 USD
Full Time
About the Company
IDEXX is a global leader in veterinary diagnostics and information technology, with a mission to improve the lives of pets and their owners through innovative products and services.
Job Description
Field Support Representative will work closely with Field Sales Representatives and Customer Support to develop strategies to maintain customer accounts through education and other customer-centric solutions. The role involves installing and training staff on IDEXX Diagnostic Imaging Systems, providing onsite technical support, and visiting customers in the field every day.
Requirements
- Three years veterinary clinic experience with a training and/or leadership background strongly preferred
- Effective communication and collaboration with customers, management, and peers
- Ability to build strong customer and peer partnerships
- Planning and prioritization of work in a dynamic environment
- Quality and timely decision-making
- Effective listening skills and adaptability to different situations
- Comfort with technology, including computers, tablets, and smartphones
- Valid Driver's License
Benefits
- Hourly rates targeting $27 - $30+ per hour
- Opportunity for annual cash bonus
- Health / Dental / Vision Benefits Day-One
- 5% matching 401k
- On the job training and career advancement opportunities
- Financial support
- Pet insurance
- Mental health resources
- Volunteer paid days off
- Employee stock program
- Foundation donation matching