Telecom Support Engineer
iFaxâ„¢Pennsylvania, United States
Posted March 3, 2023
Full Time
About the Company
iFAX Solutions is a small and agile company that has been in business for over 10 years, with a focus on providing exceptional customer support and service.
Job Description
We are seeking a Telecom Support Engineer with a strong foundation in Linux to provide enterprise-level customer support, troubleshoot complex technical issues, and write documentation for internal staff and customers.
Requirements
- Extensive familiarity with Linux, in particular RHEL/CentOS and Debian distributions
- Excellent written and verbal communications
- Solid understanding of networking and networking protocols, in particular VoIP/SIP
- Careful, methodical approach to troubleshooting complex technical issues
- Excellent customer-facing skills
Benefits
- Healthcare
- Pre-tax Health Savings Account
- Generous Paid Time Off (PTO)
- Profit sharing plan
- Flyers season tickets
