CRM Operations Manager
IGAMINGHUNTElx / Elche, Valencian Community, Spain
Posted August 5, 2025
Full Time
About the Company
IGAMINGHUNT is a specialist consulting firm that partners with startups and mid‑size businesses to secure sustainable, global growth. Leveraging deep expertise in the iGaming sector, the company delivers executive search, headhunting, and HR consulting services that align talent with strategic objectives. In addition to talent acquisition, IGAMINGHUNT offers bespoke business consultancy, networking facilitation, and investor matchmaking for betting and online casino ventures. Its unique blend of industry knowledge and international reach enables clients to navigate regulatory landscapes, scale operations, and attract investment with confidence.
Job Description
We are looking for a CRM Operations Manager to join a fast-paced marketing environment and take ownership of CRM execution across global B2B and B2C brands.
Requirements
- 2–5 years of experience in CRM, marketing operations, or retention, preferably in iGaming / gambling industry
- Hands-on experience with CRM platforms such as Symplify, Optimove, Customer.io, or similar tools
- Solid understanding of customer lifecycle marketing, segmentation strategies, and personalization
- Comfortable working with data tools—knowledge of Power BI, Postman, or Coralogix is a plus
- Meticulous attention to detail and a structured, organized approach to operational tasks
- Proactive and eager to work with complex systems, always looking for ways to improve workflows
- Strong communication and time management skills with the ability to manage multiple priorities effectively
- Upper-intermediate level of proficiency in English
Benefits
- Comprehensive relocation package (in case of relocation to Valencia)
- Paid annual leave & sick leave
- Collaborative work environment with cross-functional exposure
- Room for growth in both technical and strategic CRM expertise
- Flexible work structure with the ability to contribute to high-performing engagement teams
