Digital Client Success Manager

iHeartMedia is seeking a National Digital Client Success Manager to lead post-sale project management and execution across a book of Podcast and Digital business. The right candidate will have knowledge and experience in the digital media space, excellent communication and analytic skills, and strong organizational skills.

Requirements

• Collaborate with Sales in launching brand and advertising campaigns, promotions or online/web/interactive initiatives to increase listening audience and ratings
• Adjust programs and campaigns to address changing markets and competitive conditions
• Support the evaluation and selection of third-party advertising, marketing, collateral and related service providers
• Participate in conducting research on program and campaign effectiveness; track findings and report results to management
• Collaborate with internal department to ensure marketing campaigns are coordinated with operational and sales initiatives
• Connect with influential media outlets and journalists to place iHeartMedia news
• Assist with event planning, including working with vendors, event coordinators and design teams for on-site collateral
• Create content regularly to grow the company’s footprint (e.g., press releases, corporate announcements)
• Manage strategy and set up of all paid campaigns
• Research and test partnerships with new vendors to expand reach and lower costs
• Craft landing pages to distribute through relevant paid programs

Benefits

• Employer sponsored medical, dental and vision with a variety of coverage options
• Company provided and supplemental life insurance
• Paid vacation and sick time
• Paid company holidays
• A Spirit day to encourage and allow our employees to more easily volunteer in their community
• A 401K plan
• Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
• A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!