Digital Client Success Manager
iHeartMediaRoanoke, Virginia, United States
Posted March 20, 2026
Full Time
About the Company
iHeartMedia is the #1 audio company in America, reaching 90% of Americans every month, with a diverse range of programming and a commitment to building a diverse, inclusive, and authentic workplace.
Job Description
We're seeking a National Digital Client Success Manager to join our Digital Client Success team, responsible for post-sale project management and execution across a book of Podcast and Digital business. This Manager will have the opportunity to think strategically and help support the development of key growth areas for iHeartMedia, partnering with internal teams.
Requirements
- Collaborate with Sales in launching brand and advertising campaigns
- Adjust programs and campaigns to address changing markets and competitive conditions
- Support the evaluation and selection of third-party advertising, marketing, collateral and related service providers
- Participate in conducting research on program and campaign effectiveness
- Connect with influential media outlets and journalists to place iHeartMedia news
- Assist with event planning, including working with vendors, event coordinators and design teams
- Create content regularly to grow the company’s footprint
- Manage strategy and set up of all paid campaigns
- Research and test partnerships with new vendors to expand reach and lower costs
- Craft landing pages to distribute through relevant paid programs
Benefits
- Employer sponsored medical, dental and vision
- Company provided and supplemental life insurance
- Paid vacation and sick time
- Paid company holidays
- Spirit day
- 401K plan
- Employee Assistance Program (EAP)
- Additional voluntary programs
