Customer service engineer

Customer Service Engineer for IMA Group, responsible for technical issues with customers/agencies, remote support, and technical installation interventions.

Requirements

• Previous experience of 3-5 years in a similar technical assistance role for customers
• Technical studies (mechanical, electrical, mechatronic)
• Knowledge of automatic machines, preferably on labelers
• Fluent knowledge of the English language, both written and spoken
• Excellent communication-relational skills and strong team working orientation
• Availability for travel, up to a maximum of 80 days per year
• Previous use of a management system (preferably SAP) and CRM systems

Benefits

• Global environment in a multinational and multicultural context
• Diversity & inclusion culture
• Continuous learning opportunities
• Flexible working
• Health insurance