Field Technical Specialist I
Imagine IT, Inc.Holland, Michigan, United States
Posted March 24, 2026
48080 - 59440 USD
Full Time
About the Company
Imagine IT is a company that delivers cloud solutions, infrastructure, and IT support that help our partners succeed.
Job Description
Field Technical Specialist I is a role that involves delivering exceptional technical support, troubleshooting hardware, software, and network issues, and building trust with clients. The role requires strong technical troubleshooting and analytical skills, excellent communication, and a client-first mindset.
Requirements
- Ability to work at a computer for extended periods (up to 8+ hours daily)
- Ability to travel to client sites as needed
- Ability to lift and move up to 40 lbs occasionally (hardware, equipment, etc.)
Benefits
- Medical, dental, and vision coverage
- Health Savings Account (HSA) eligibility
- Company-paid life, accident, and identity theft protection
- 401(k) with company match
- Paid Time Off (PTO)
- Monthly internet + cell phone allowance
- Peer recognition program & “Birthday Bucks”
- Flexible/remote scheduling options
- Professional development opportunities
- Company-sponsored team events
