IT Triage & Limited Field Support Specialist

We're looking for an IT Triage & Field Support Specialist (Hybrid) to join our service delivery team and play a critical role in how we respond, resolve, and deliver exceptional client experiences.

Requirements

• Strong communication and customer service skills
• Ability to multitask, prioritize, and stay organized in a fast-paced environment
• Critical thinking and problem-solving capabilities
• Attention to detail and follow-through
• Comfort working both independently and collaboratively
• A calm, solutions-focused mindset when handling multiple requests
• A genuine desire to help people and create positive experiences

Benefits

• Medical, dental, and vision coverage
• Health Savings Account (HSA) eligibility
• 401(k) with company match
• Paid Time Off (PTO)
• Monthly internet + cell phone allowance
• Professional development opportunities
• Flexible/hybrid work environment
• Company-sponsored events and recognition programs