Customer Success Manager*in (50-100%) Remote / Freelance / On Site

Imnoo is a high-tech AI software company that automates and revolutionizes calculation and proposal processes in the manufacturing industry. We are looking for a Customer Success Manager with passion for digitalization, manufacturing industry, and modern SaaS solutions.

Requirements

• First experience in customer success, customer support, onboarding, or SaaS environment
• Outstanding communication skills and joy in active, solution-oriented customer care
• Structured, self-responsible, and able to maintain an overview even in a dynamic environment

Benefits

• Active co-creation and responsibility for building and scaling customer success at Imnoo
• Flat hierarchies, short decision-making processes, and a young, dynamic team
• Responsibility from day one - with a lot of freedom of decision and design
• Varied tasks with high customer and product proximity
• A lot of room for your own ideas, initiative, and continuous improvements
• Flexible working hours, full remote
• Opportunity for first leadership responsibility