Telecoms Manager

Telecoms Manager position at a telecommunications software vendor, responsible for defining, developing, and launching new Contact Centre Automation and Contact Centre Security Software.

Requirements

• Experience in Implementation, Support and Management of Contact Centre
• Experience of integration with back-end systems (CRM, databases etc.)
• Experience with multiple Contact Centre Vendors' products
• Engineering background and technical strength
• Background in software engineering and scripting languages
• Degree (or equivalent) qualified in an appropriate subject
• Enthusiastic, energetic, and ambitious
• Innovative, creative, and imaginative approach to solving problems

Benefits

• Competitive salary
• Negotiable salary
• Occasional travel to Europe and the USA
• Flexibility to work from home