Imperative People

1-10 years of experience, customer support and technical skills

Basic understanding of IP Networks, VoIP, and network security; good customer skills; and ability to work in a 24x7 shift pattern

Analytical, problem-solving, and communication skills

4+ years of experience in Contact Centre implementation, support, and management. Engineering background and technical strength

Experienced in troubleshooting, IT support, and Windows administrative tasks

2+ years of experience in web development, good degree in Computer Science or related discipline, self-motivated team worker with good inter-personal skills

2+ years of experience in Support Analysis, knowledge of SQL and Excel, ability to communicate with all levels of the business

Basic understanding of IP Networks, VoIP, and network security. Good customer skills and ability to work in a 24x7 shift pattern

2+ years of Web Development experience, JavaScript, HTML, CSS, and degree level education