Data Analyst / Support Analyst SQL Excel
Imperative PeopleMilton Keynes, England, United Kingdom
Posted January 21, 2020
Full Time
About the Company
A leading consumer Website Brand with a friendly and supportive culture that encourages training and career progression.
Job Description
Support Analyst provides 1st and 2nd line support for the company website, connected systems and applications, troubleshooting and resolving issues, and working closely with users and software developers.
Requirements
- Troubleshooting and resolving issues with internally used systems
- Investigating issues identified by Customer Experience teams
- Liaising with external service providers and customers' technical teams
- Working with internal stakeholders to assess impact of bugs and other incidents
- Acting as a consultant to the business
- Driving the upskilling of front-line support teams
Benefits
- Free parking
- Beautiful surroundings including amenities
