Associate - ITSM Quality Assurance (QA)
Inbox Business TechnologiesKarachi Division, Sindh, Pakistan
Posted March 2, 2026
Full Time
About the Company
We celebrate diversity and strive to create an inclusive space where every team member is valued.
Job Description
Inbox Business Technologies is seeking an Associate - ITSM Quality Assurance (QA) to ensure the quality, accuracy, and consistency of Jira Service Management (JSM) and ITSM solution implementations.
Requirements
- Bachelor’s degree in Computer Science or related field
- 1–2 years of QA or testing experience (IT tools preferred)
- Understanding of Jira workflows and ITSM concepts
- Experience in test case creation and execution
- Strong documentation and reporting skills
- High attention to detail and structured testing approach
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan