Inbox Business Technologies is the premier provider of digital services to businesses in Pakistan whose mission is “Providing Agility for the Digital Age”. Disruptive technologies are forcing businesses to adapt or die. Business strategy has to be redesigned for this consistently uncertain digital age and business models need to be agile enough to execute the equivalent of hitting moving targets. Inbox Business Technologies gives businesses that agility with its digital services portfolio. Visit www.inboxbiz.com to get latest thinking on how technology enables business agility in this age of disruption.
Open Positions
Jira Solution Architect
5+ years of experience in Jira administration/architecture, with at least 2 years focused on Jira Service Management (JSM). Bachelor’s degree in computer science, Information Systems, or related field. Strong knowledge of ITSM processes (Incident, Change, Problem, Request Fulfillment, Knowledge Management)
Jira Solution Architect
Bachelor's degree, 5+ years of experience in Jira administration/architecture, strong knowledge of ITSM processes
Associate - ITSM Quality Assurance (QA)
Bachelor’s degree in Computer Science, 1–2 years of QA or testing experience, understanding of Jira workflows and ITSM concepts
Technical Support Officer - macOS and iOS
Bachelor's degree in computer science, 1-2 years of technical support experience, strong knowledge of macOS and iOS troubleshooting
Associate - ITSM Quality Assurance (QA)
Bachelor's degree in Computer Science, 1-2 years of QA experience, and strong documentation skills
Sales Head - North
15 years of ICT sales experience, enterprise sales leadership, experience with Huawei Products, and strong communication skills
IT Helpdesk Team Lead
Bachelor's degree, 2–4 years of experience, and strong communication skills
Technical Support Officer
2-4 years of experience in technical support or a related field, Bachelor's degree in computer science or a related field, Strong communication and technical skills
Implementation Consultant - Jira (ITSM)
1-3 years of hands-on JSM experience, Bachelor's degree in Computer Science or related field, Basic understanding of ITSM processes
Associate - ITSM Quality Assurance (QA)
Bachelor’s degree in Computer Science or related field, 1–2 years of QA or testing experience, understanding of Jira workflows and ITSM concepts
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