Implementation Consultant (JIRA)
Inbox Business TechnologiesLahore, Punjab, Pakistan
Posted May 18, 2026
Full Time
About the Company
Inbox Business Technologies provides digital agility solutions for businesses in Pakistan's market.
Job Description
We are looking for an Implementation Consultant (JIRA) to lead end-to-end implementations and configurations of Jira Service Management solutions.
Requirements
- Lead implementation and configuration of Jira Service Management solutions
- Design and configure ITSM workflows including Incident, Request, Problem, Change, and Assets/CMDB
- Implement third-party integrations using REST APIs and marketplace tools
- Translate business requirements into scalable technical solutions
- Configure SLAs, queues, automations, forms, and service portals
- Support testing phases including QA, UAT, go-live, and post-production enhancements
- Mentor and guide junior consultants, ensuring knowledge sharing and quality delivery
- Collaborate with cross-functional teams to ensure seamless project execution
- Strong documentation and client communication skills
- Strong client communication and stakeholder management
Benefits
- Equal Opportunity & Inclusion