Technical Support Officer
Inbox Business TechnologiesKarachi Division, Sindh, Pakistan
Posted July 21, 2025
Full Time
About the Company
Inbox Business Technologies is the premier provider of digital services to businesses in Pakistan whose mission is “Providing Agility for the Digital Age”. Disruptive technologies are forcing businesses to adapt or die. Business strategy has to be redesigned for this consistently uncertain digital age and business models need to be agile enough to execute the equivalent of hitting moving targets. Inbox Business Technologies gives businesses that agility with its digital services portfolio. Visit www.inboxbiz.com to get latest thinking on how technology enables business agility in this age of disruption.
Job Description
Inbox Business Technologies is seeking a Technical Support Officer to provide technical support and assistance to clients, with a unique opportunity to learn new skills in the IT industry.
Requirements
- Bachelor's degree in computer science or a related field
- Minimum 2 - 4 years of experience in technical support or a related field
- Strong communication skills with the ability to clearly explain technical concepts to non-technical users
- Strong technical knowledge of Active Directory; Domain controller and Exchange Server
- Proficient in Windows Operating Systems and Microsoft Office Suite
- Skilled in corporate VPN setup and installation, including configuration, customization, and system security hardening
- Ability to troubleshoot software-related issues such as OS malfunctions, MS Office application errors, system performance bottlenecks, boot/recovery problems, endpoint security, and email setup
