CUSTOMER RETENTION SPECIALIST

Join Inchcape Hellas as a Customer Retention Specialist and contribute to delivering great experiences for customers and colleagues. You'll play a key part in building a data-driven customer retention strategy across Toyota and Lexus. The role offers a competitive remuneration package, a collaborative culture, and opportunities for growth and development.

Requirements

• 2-5 years of experience in similar role
• Fluency in English (written and verbal)
• Strong analytical skills and familiarity with CRM, lifecycle metrics, and customer data models
• Excellent coordination and communication skills for cross-functional projects
• Problem-solving mindset with a focus on measurable outcomes and continuous improvement

Benefits

• Competitive remuneration package
• Group Life & Medical Plan
• Group Pension Plan
• Monthly Vouchers
• Hybrid Working Scheme
• Teleworking Allowance
• In-House Canteen
• Employee discounts on products and services
• Continuous learning and development opportunities