Solutions Engineer

incident.io is the leading AI incident response platform, built to help teams dramatically reduce incident response time and improve reliability. We're a fast-growing, highly ambitious team that cares deeply about our customers, product quality, and making it magic.

Requirements

• Proven track record in a similar role, with experience in a technical pre-sales or solutions engineering role, preferably in B2B SaaS
• Strong technical aptitude with a natural curiosity to understand how things work and why - including our technology, but also incident management, and our customers and personas
• Excellent communication and relationship-building skills, with experience explaining complex topics in a clear manner, and presenting technical solutions to both technical and non-technical audiences
• Demonstrated passion for continuous learning and professional development, with a track record of seeking out new challenges and embracing feedback to improve performance

Benefits

• Market leading private medical insurance
• Generous parental leave
• First Friday of the month off
• Generous annual leave/PTO allowance
• Competitive salary and equity
• Remote working and personal development budget
• Enhanced pension/401k