We are looking for an advanced practitioner (NP or PA) to join our Clinical Quality and Safety team at Included Health, where you will be instrumental in driving our mission to raise the standard of healthcare. This role is responsible for clinical AI quality assurance, oversight, and core clinical quality/safety responsibilities.
Requirements
- NP or PA with active, unrestricted license
- 5+ years clinical practice; 2+ years in quality, patient safety, or clinical operations
- Experience with clinical review of LLM outputs; building eval datasets; red-teaming/prompt testing; RAG assessment
- QI/patient safety expertise (PDSA, Lean/Six Sigma, RCA/RCA2, FMEA, CAPA)
- Working knowledge of URAC, NCQA, CMS; familiarity with HEDIS/MIPS
- Proven track record of quality improvement within value-based care models
- Experience partnering with analytics/data science; interpret core performance metrics
- Excellent documentation and stakeholder communication
Benefits
- Remote-first culture
- 401(k) savings plan through Fidelity
- Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
- Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
- 12 weeks of 100% Paid Parental leave
- Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
- Work-From-Home reimbursement to support team collaboration home office work