Records Specialist - Part-Time

The Records Specialist role involves maintaining accurate student records and supporting a seamless admissions process at Indian River State College. The role requires assisting with admissions and document processing functions, while ensuring effective documentation management and compliance with institutional policies and regulatory requirements.

Requirements

• Assist students with the admissions process, residency documentation, transcript submissions, waiver requests, and education verification requests.
• Process and upload student documents with a strong focus on accuracy, confidentiality and timely completion.
• Enter and manage student data in the student information system; generate and work with a variety of reports to ensure data quality.
• Convert physical records to digital format while maintaining data integrity and proper recordkeeping.
• Refer students to appropriate college department or community resources as needed.
• Deliver high-quality customer service through in-person interactions, phone support, and email communications.
• Fulfill transcript, diploma and certificate requests via Parchment in a timely and compliant manner.
• Research and review archived records across multiple media formats.
• Collaborate with faculty regarding attendance submissions, registration corrections, and grade submissions.
• Support specialized tasks such as athletic eligibility verification, FLEID reconciliation, records merges, and National Student Clearinghouse (NSC) enrollment and degree reporting.
• Ensure compliance with FERPA and institutional data privacy policies.

Benefits

• Paid Time Off