Records Specialist

The Records Specialist plays a pivotal role in the centralized processing center of the Registrar's Office, specializing in student records for admissions and enrollment processes. They apply expertise in verifying document authenticity according to state and federal guidelines, ensuring compliance with institutional standards. Additionally, they collaborate with various departments to maintain accurate academic records and provide guidance on residency reclassification requirements.

Requirements

• Demonstrate TSTC Core values of Excellence, Accountability, Service and Integrity with internal and external stakeholders, customers, students and members of the community.
• Provide specialized support for student records, serving as a subject matter expert in areas such as transcript printing, Continuing Education registration, Dual Enrollment, Enrollment Verifications, and Degree Verify requests.
• Apply specialized knowledge to verify the authenticity of documents according to state and federal guidelines.
• Identify and resolve routine discrepancies in student records, escalating complex matters to senior colleagues for resolution.
• Facilitate the management of student records to maintain compliance with state, federal, and institutional standards, making necessary adjustments as required.
• Partner with departments statewide to ensure adherence to and implementation of appropriate protocols related to student records.
• Utilize various online applications to verify and maintain the accuracy of academic records efficiently.
• Provide guidance on acceptable forms of evidence to establish domicile and meet residency reclassification requirements.