Senior Functional Consultant - CRM
IngeniaSydney, New South Wales, Australia • Queensland, Australia
Posted May 12, 2026
Full Time
About the Company
Ingenia is a cross-border digital agency headquartered in the United States and Mexico that delivers end-to-end digital solutions—from web and iOS application development to strategic social media and creative campaigns—to help brands build authentic online presences. Leveraging a blend of advanced technology and inspired creativity, Ingenia crafts tailored digital strategies that amplify audience engagement and drive measurable results. With a team of world-class talent and a commitment to delivering exceptional value, the company distinguishes itself as a trusted partner for brands seeking to stand out in a rapidly evolving market.
Job Description
At Ingenia, we're looking for an experienced Senior Functional Consultant or Business Analyst to play a pivotal role in a major Microsoft Dynamics 365 CRM implementation. You'll work closely with internal project lead, external delivery partners, and business SMEs to ensure the new CRM aligns with business needs and supports phased adoption.
Requirements
- 5–6+ years of Business Analyst experience
- Solid experience delivering new CRM implementations or major data migrations
- Communicate clearly with both technical teams and business users
- Execute configuration changes to Solutions in Dynamics 365
- Familiarity with data modelling and FetchXML in Dynamics 365 and Dataverse
Benefits
- Heavily discounted accommodation at Ingenia Holiday Parks
- Retailer discounts
- Novated Lease options
- Hybrid working options
