Ingenico is seeking a Program Manager to lead, manage, and coordinate cross-functional projects and teams on critical, high-complexity programs to drive strong client engagement, deliver exceptional outcomes, and provide outstanding business support.
Requirements
- Manage programs from initiation to completion, ensuring alignment with business priorities and full customer engagement.
- Coordinate with stakeholders, team members, and third-party partners to ensure proper program structure and delivery.
- Develop, execute, and update project plans with input from relevant teams.
- Identify, manage, and resolve program risks, issues, and changes; ensure smooth project closure or continuity.
- Maintain budgets, financial reporting, and cost control in line with corporate policies.
- Control project changes per commercial priorities and escalate when necessary.
- Follow and promote program delivery methodology and industry best practices.
- Provide regular status updates to management and contribute to improving delivery processes.
- Develop stakeholder communication plans and align deliverables to program outcomes.
- Mentor and support other project managers.
- Support Customer Delivery team objectives and uphold company reputation.
- Engage in pre- and post-sales support, client services, and solution production support.
- Maintain program/project documentation and assist in roadmap and product planning.
- Promote PMO governance and educate teams on project initiation processes.
Benefits
- Paid Time Off
- 401k Matching