Program Manager

Ingenico is seeking a Program Manager to lead, manage, and coordinate cross-functional projects and teams on critical, high-complexity programs to drive strong client engagement, deliver exceptional outcomes, and provide outstanding business support.

Requirements

• Manage programs from initiation to completion, ensuring alignment with business priorities and full customer engagement.
• Coordinate with stakeholders, team members, and third-party partners to ensure proper program structure and delivery.
• Develop, execute, and update project plans with input from relevant teams.
• Identify, manage, and resolve program risks, issues, and changes; ensure smooth project closure or continuity.
• Maintain budgets, financial reporting, and cost control in line with corporate policies.
• Control project changes per commercial priorities and escalate when necessary.
• Follow and promote program delivery methodology and industry best practices.
• Provide regular status updates to management and contribute to improving delivery processes.
• Develop stakeholder communication plans and align deliverables to program outcomes.
• Mentor and support other project managers.
• Support Customer Delivery team objectives and uphold company reputation.
• Engage in pre- and post-sales support, client services, and solution production support.
• Maintain program/project documentation and assist in roadmap and product planning.
• Promote PMO governance and educate teams on project initiation processes.

Benefits

• Paid Time Off
• 401k Matching