Program Manager

We are seeking a Program Manager to facilitate the successful delivery of external and internal programs, drive cross-functional alignment, and ensure on-time delivery while maintaining strong customer relationships. The Program Manager will play a key role in scaling program execution, improving processes, and ensuring high-quality outcomes across internal teams and customer-facing implementation.

Requirements

• Lead end-to-end program management for initiatives, from planning through execution and delivery
• Ability to lead through influence by proactively communicating with and guiding executive stakeholders
• Partner cross-functionally to facilitate collaboration, teamwork, and communication
• Maintain effective day-to-day communications with the customer
• Manage dependencies, get ahead of risks, and surface information to inform strategic decisions
• Prepare status reports to ensure progress is transparent and visible to leadership
• Establish effective project plans and ensure their execution
• Facilitate cross-functional meetings and ensure clear communication and accountability
• Apply change, risk, and resource management to ensure informed decision-making
• Support change management and adoption for new processes
• Conduct post-project evaluation and identify successful and unsuccessful project elements
• Promote a trusting and safe environment for team members to engage in healthy debate and collaborative problem-solving
• Provide peer mentorship

Benefits

• Medical, dental, and vision insurance
• Short-term and long-term disability insurances
• AD&D and life insurance
• 401k plan
• Paid vacation, sick leave, and holidays
• Six weeks of paid parental leave