Senior Service Delivery Manager (Software)
InlogikMelbourne, Victoria, Australia
Posted January 4, 2024
Full-time
About the Company
Inlogik offers a simple, secure and supported card platform for banks and issuers to rapidly improve card issuance, management and expense management with excellent customer support.
Job Description
Inlogik is seeking an experienced Senior Service Delivery Manager to manage services delivered to customers, ensuring contracted deliverables are met. The role involves management of key systems and processes, incident and problem management, and maintenance of high customer satisfaction standards.
Requirements
- 5+ years of experience in service delivery management
- Proven experience in managing teams and processes
- Excellent communication and problem-solving skills
Benefits
- Professional development opportunities
- Recognition on achievements and milestones
- Competitive salary package
- Health and Wellness Programs
- Novated lease and salary sacrifice options
- Flexibility and work-life balance lifestyle
- Additional leave options
- Social activities
