Bellperson

The Bell Person is primarily responsible for greeting and welcoming guests to the hotel and relieving them of their luggage on arrival. They must ensure the highest standards of hospitality are always demonstrated and all guest requests are dealt with in a prompt and courteous manner.

Requirements

• Always approach all interactions with guests and employees in a friendly and service-oriented manner
• Maintains regular attendance as required by scheduling
• Be present at the concierge/reception desk or in the lobby ready to assist guests, colleagues, and visitors
• Provides quality service to all guests by responding to their requests promptly, efficiently, and courteously
• Has accurate knowledge about the property, its amenities, and surrounding areas
• Follows all company's policies, procedures, and meet standards

Benefits

• Investment in employees
• Fast-paced and expanding company