IT Support Lead
InnovecsKyiv, Ukraine
Posted March 17, 2026
Full Time
About the Company
Innovecs is a global digital services company with a presence in the US, the UK, the EU, Israel, Australia, and Ukraine.
Job Description
We are looking for an IT Support Lead to manage and evolve our end-to-end IT support function across Level 1, Level 2, and Level 3. The role is focused on service reliability, user experience, and operational excellence, ensuring seamless support across end-user services, core IT infrastructure, and business-critical applications.
Requirements
- Leadership and management experience
- IT support experience
- Service reliability and operational excellence
- Cross-functional team management
- Communication and coordination
Benefits
- Flexible working hours
- Competitive compensation
- Health insurance
- Vacation
- Sick leaves
- Holidays
- Paid maternity/paternity leave
- Access to learning & development center
- Virtual team buildings and social activities
