We're looking for a detail-oriented Field Service Coordinator to coordinate field service engineers and manage technical issues for our smart parcel lockers network.
Requirements
- Experience using ticketing systems to log and manage issues.
- Experience in IT, technical, or engineering support is desirable.
- Strong customer service skills and the ability to manage internal and external relationships.
- Ability to manage multiple workstreams in a time-sensitive environment.
- Excellent written and verbal communication skills.
- Strong time management, organisational skills, and attention to detail.
- Ability to quickly learn new systems and processes.
- Commercial awareness with the ability to adapt to changes in a fast-paced business environment.
- Familiar with scheduling geographical areas or field service operations is desirable.
Benefits
- Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
- Vitality Health Care
- Work from Anywhere – 4 Weeks per year
- Enhanced Parental Leave
- Rail Loan Commute
- Volunteering Days
- Hybrid Working (Role suitability dependent)