Field Service Coordinator

We're looking for a detail-oriented Field Service Coordinator to coordinate field service engineers and manage technical issues for our smart parcel lockers network.

Requirements

• Experience using ticketing systems to log and manage issues.
• Experience in IT, technical, or engineering support is desirable.
• Strong customer service skills and the ability to manage internal and external relationships.
• Ability to manage multiple workstreams in a time-sensitive environment.
• Excellent written and verbal communication skills.
• Strong time management, organisational skills, and attention to detail.
• Ability to quickly learn new systems and processes.
• Commercial awareness with the ability to adapt to changes in a fast-paced business environment.
• Familiar with scheduling geographical areas or field service operations is desirable.

Benefits

• Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
• Vitality Health Care
• Work from Anywhere – 4 Weeks per year
• Enhanced Parental Leave
• Rail Loan Commute
• Volunteering Days
• Hybrid Working (Role suitability dependent)