Field Service Engineer (South Wales)

We are looking for a Field Service Engineer to join our Network Health team. The successful candidate will be responsible for repairing parcel lockers on client's sites, developing new solutions, and maintaining technical documentation.

Requirements

• Similar experience in a Field service technical engineering role on electrical/mechanical equipment
• Proficiency in diagnosing and repairing equipment, with experience in software configuration and firmware updates
• Strong analytical and troubleshooting skills for resolving complex technical issues
• Excellent verbal and written communication skills, with the ability to provide technical training
• Ability to manage tasks efficiently, ensuring quality and meeting deadlines across multiple markets
• High accuracy in quality control and documentation updates
• Experience working with diverse teams, including international subcontractors and internal staff
• Flexibility to travel for service and training activities both in the UK and occasionally internationally
• Familiarity with parcel locker or similar systems, electromechanical devices, and organisational IT tools
• Effective time management and the ability to handle tools and components responsibly

Benefits

• Enhanced Annual Leave
• Vitality Health Care
• Enhanced Parental Leave
• Rail Loan
• Volunteering Days