The Outreach Specialist is responsible for supporting the Roads Home team by engaging and building rapport with Veterans experiencing homelessness. The outreach team provides outreach to individuals living on the streets by engaging in conversation and practicing active listening. The goal of the outreach team is to establish trusting relationships with individuals and connect them with the resources and services they may need.
Requirements
- Provide street-based outreach to individuals and families experiencing homelessness in the counties Roads Home serves.
- Serve as the liaison between homeless individuals and the Roads Home team.
- Use active listening and motivational interviewing techniques to engage with people experiencing homelessness.
- Work with supervisor to monitor program enrollment and target outreach efforts to identify homeless individuals and families who have chronic health conditions and/or need medical services frequently.
- Conduct pre-screens to determine program eligibility.
- Assist with completing assessment and intake.
- Assist in linking participants with community treatment services for mental health, substance recovery, physical health care, housing, advocacy, food, and other services.
- Foster a collaborative working relationship with other outreach teams and local agencies.
- Ensure accurate and timely documentation of services in the HMIS system.
- Adhere to laws regarding confidentiality and reporting requirements; maintain knowledge of HIPAA certification standards.
- Drive own or agency vehicle to the field and to other program sites, as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner;
- Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
- Attend and participate in all meetings and trainings as assigned.
- Complete and submit timesheets in a timely and accurate manner.
- Work within the framework of Insight Housing’s Code of Conduct.
- Perform other tasks as assigned.
Benefits
- Free Dental & Vision
- 19 Paid Holidays- Including 4 Mental Health Days
- Retirement Plan with a match
- Paid Training
- 10-year anniversary sabbatical
- Flexible Spending Accounts
- Professional Development Allowance
- Paid Parental Leave benefit
- Discounted Pet Insurance
- Affordable Health Insurance, including a free healthcare option for employees
