Customer Support Executive
InstamojoLocation not specified
Posted May 2, 2023
Full Time
About the Company
Instamojo empowers more than 20 lakh independent Indian businesses by providing an integrated platform that combines online storefronts, mobile commerce, and secure payment solutions. Its suite of services—social commerce, MSME support, and tailored e-commerce tools—enables small retailers to transition into direct-to-consumer brands with minimal friction. By focusing on user-friendly technology and localized payment options, Instamojo differentiates itself as a trusted partner for entrepreneurs seeking scalable growth. The company's culture of innovation and community-centric support makes it an attractive employer for professionals passionate about fintech and digital commerce.
Job Description
Expected to engage to win qualified leads and pitch to sell the e-commerce platform solutions to acquire merchants, with a strong proficiency in using mailers, sales CRM, and virtual modes like e-mail, chats, and video calls.
Requirements
- Sales experience in a technology/SaaS environment
- E-commerce solution sales experience
- Consultative and solution-oriented mindset
- Effective communication skills, both spoken and written
- Ability to make focused efforts to close deals
- Sales development experience, preferably in a Startup or SaaS industry
- Savvy with CRM tools
- Proficient with corporate productivity and web presentation tools
- Ability to multitask, prioritize and manage time effectively
