Customer Success Executive

We are seeking a Customer Success Executive to ensure the success, adoption, and long-term growth of our SaaS customers. As a key member of our team, you will build trusted partnerships, empower customers to get maximum value from Infobip solutions, and drive strong business outcomes.

Requirements

• Experience working with mid to large-scale SaaS customers
• Strong technical understanding of SaaS solutions
• Ability to manage complex accounts and coordinate cross-functional teams
• Analytical mindset with ability to interpret usage data and influence business outcomes
• Excellent relationship-building, communication, and stakeholder management skills
• Proactivity, ownership mindset, and passion for customer success

Benefits

• Financial rewards & recognition
• Flexible work arrangements
• ESOP (Employee Stock Ownership Plan)
• Work-life balance and Well-being
• Career mobility
• Professional development
• International mobility