Director of DevOps

Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes and file tax returns. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 — we're re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline.

Requirements

• Own and manage our AWS infrastructure across environments (staging, production, internal tools) for a high-availability tax platform
• Design, implement, and maintain secure, scalable cloud architectures aligned with SOC 2 and other compliance requirements
• Build and maintain infrastructure-as-code (primarily Terraform) for repeatable, auditable deployments
• Implement and improve CI/CD pipelines to streamline build, test, and release processes for our engineering teams
• Monitor, troubleshoot, and resolve production issues across our services, networking, and data layers
• Drive observability and reliability through logging, metrics, alerting, and incident response practices
• Collaborate with engineering to design systems that are secure, cost-effective, and easy to operate in production
• Take ownership of core infrastructure components (VPCs, IAM, networking, storage, containers, etc.) and continuously improve them

Benefits

• Own core infrastructure at a product-critical layer instead of being a ticket taker on a giant platform team
• Work on a modern stack at the intersection of tax, fintech, and AI, where reliability and security really matter
• Help shape DevOps/Platform practices, tooling, and standards from an early stage, with real influence on architecture decisions
• Partner directly with experienced engineers, tax experts, and leadership
• Join a well-funded company with strong industry investors and partners, building the first new IRS-approved e-file platform for major return types in decades
• Grow your career in a role that blends cloud engineering, security, and reliability while shipping visible, meaningful work