ServiceNow Business Solutions Consultant (TS/SCI)
Intact TechnologyVirginia, United States
Posted February 18, 2026
Full Time
About the Company
Intact Technology is driven by a shared commitment to customer success, employee fulfillment, and meaningful impact.
Job Description
Intact Technology is seeking a ServiceNow Business Solutions Consultant to provide senior-level expertise in business analysis and process consulting while guiding assigned projects from a business solutions perspective. The ideal candidate will have 5-7 years of experience with the ServiceNow platform, including business analysis and process improvement across multiple modules in a consulting environment.
Requirements
- TS/SCI clearance
- 5-7 years of experience with the ServiceNow platform
- ServiceNow Certified System Administrator (CSA)
- Expertise with the ServiceNow ITSM application suite
- Advanced proficiency with process modeling tools
- Demonstrated expertise in applying business analysis, requirements management, and process documentation methodologies
- Strong understanding of ITIL principles and their application in service management contexts
- Familiarity with Agile delivery practices and frameworks
- Excellent presentation and facilitation skills
- Bachelor's degree in Business, Information Technology, or a related field (desired)
Benefits
- Ongoing personal and professional development opportunities
- Flexible paid time off
- 12 paid holidays
- Premium healthcare plans
- Qualified 401(k) program
- Virtual happy hours and team-building events
