Insurance CSR (Personal & Commercial)

Integrated Specialty Coverages (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler seeking a Customer Service Representative to provide essential support to underwriters, agents, customers, and internal teams across both commercial and personal lines.

Requirements

• Minimum 1 year of insurance experience
• Ability to obtain and maintain a valid Property & Casualty Insurance License within 90 days of employment
• High school diploma, GED, or equivalent experience
• Ability to read, analyze, and interpret technical journals, financial reports, and legal documents
• Ability to respond professionally to inquiries from customers, regulatory agencies, and business partners
• Strong written and verbal communication skills, with the ability to present information effectively to management and external groups
• Ability to provide fractions, percentages, ratios, and proportions to practical business situations
• Proficiency with email, record-keeping systems, databases, word processing, spreadsheets, and related office software
• Above-average knowledge of Microsoft Office is required
• Valid Driver's License

Benefits

• Employee Ownership Program
• Professional development opportunities
• Owner Referral Program
• Work from home reimbursement for remote/hybrid roles
• Canary emergency financial assistance program
• Comprehensive medical, dental, vision
• Life/AD&D Insurance
• Confidential, Employee Assistance Program
• Health Savings Account, includes company contribution
• Short-term disability
• Voluntary benefits - supplemental accident, critical illness, hospital insurance
• Employee discounts
• 401(k) Plan with company match contribution
• Addition Wealth Financial Wellness Program
• Various Time Off Programs
• 11 company paid holidays