IT Service Desk Technician
Integrity Express LogisticsNewport, Rhode Island, United States
Posted April 1, 2026
Full Time
About the Company
Integrity is our name for a reason, it is at the core of who we are. Founded in 2007, we are a family-owned business with decades of logistics experience. We earn the trust of our customers through innovative and efficient custom logistics solutions. The driving force behind that success? Our people. That’s why we’re all about fostering a supportive work environment for our dedicated and driven employees. Your Road to Success Starts Here. Apply Today!
Job Description
IT Service Desk Technician provides support for technical issues and requests from end-users, requiring good technical knowledge and effective communication skills.
Requirements
- 1-3 years of Service Desk, Help Desk or Support Center experience
- Proficient technical support skills with Dell and Apple hardware, Windows 10, macOS, iOS and Android devices
- 3+ years of experience troubleshooting technology related issues
- Practical understanding of Group Policy, Active Directory, DNS and DHCP etc.
- Experience supporting PC’s in a Windows Active Directory environment
- Prior experience using remote tools such as TeamViewer
- Ability to work well independently and as part of a team
- Excellent written, verbal, and interpersonal communications skills
Benefits
- Paid Time Off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) or other retirement plan
- Life insurance
- Disability insurance
