Sales Account Executive - Dayton, OH

The Logistics Account Executive, Trainee is responsible for mastering IEL’s foundational sales, operations, and customer service processes through a structured training program, then applying these skills to build and manage a personal book of business.

Requirements

• Actively participate in IEL’s new hire training program, focusing on foundational sales, operations, and customer service skills.
• Meet outbound calls and talk time daily metrics, including prospecting and check calls.
• Build a personal book of business by securing new accounts and initiating long-term customer relationships.
• Negotiate rates and bid on future business, with guidance from managers and mentors.
• Adhere to IEL’s operational standards and compliance protocols (The IEL Way).
• Perform essential operational tasks, including: building and posting loads, carrier sales and setup, dispatch and check calls, customer invoice review and AR follow-up.
• Serve as a resource for new trainees’ post training by demonstrating best practices through call shadowing.
• Develop and strengthen customer relationships to generate residual and repeat business.
• Identify when relationships require additional attention and engage managers as needed.
• Act as a trusted liaison between customers and carriers, ensuring clear communication and alignment of service expectations.

Benefits

• Medical, Dental, Vision, Life, PTO, 401k, Pet insurance, Legal insurance, Tuition reimbursement, Student loan repayment assistance, Gym reimbursement, and a generous employee referral program