Receptionist

The Receptionist provides a positive first impression of the company by answering calls and greeting guests in a professional, courteous, and timely manner, directing each call to the appropriate staff members.

Requirements

• Answering and forwarding phone calls.
• Greeting agents and customers as they enter the office and directing them to the correct office.
• Screening phone calls to ensure the call is transferred to the correct department.
• Taking Messages and relaying the message to the correct party.
• Scheduling and rescheduling appointments.
• Data Entry.
• Communicate effectively and professionally with employees, customers, support staff, Agents, and other business contacts (over the phone, in writing, and via email).
• Accepting packages and ensuring the correct party receives their mail/packages.
• Perform any other clerical duties necessary to keep the virtual office running.